Partners

The Academy for Community Behavioral Health

The Academy builds the capacity of community-based organizations, city and state agencies, and other social service providers to address behavioral health. The Academy provides free courses for New York City nonprofits, social service providers, pilots new community-centered care approaches, and offers custom services for city and state agencies. Capacity-building is prioritized in the 33 neighborhoods identified by the New York City Taskforce on Racial Inclusion and Equity (TRIE) as most impacted by COVID-19 or experiencing high rates of health and other socioeconomic disparities. For more information, contact Elise Tosatti.

Department of Homeless Services (DHS) Staff Learning and Development Program 

The DSS DHS Staff Learning and Development Program’s embedded team writes comprehensive procedures and designs and deploys training to DHS and DHS provider staff on operational processes and city-mandated topics, focusing on how to operate and maintain DHS-funded facilities and programs. For more information, contact Tisa Joyner-Nance.

Anti-Bias Trauma-Informed Training
The ABTI program provides training for DSS, DHS and the Human Resources Administration (HRA). The trainings focus on the intersections of individual and structural biases, racism, and trauma, and their influence on behavior and decision-making in the workplace. The ABTI team helps staff to understand automatic patterns of thinking and mitigate bias. For more information, contact Dorothea Nixon-Porter.

Managing for Innovation

Managing for Innovation is a leadership program consisting of the Program Managers’ Forum, the City Partners’ Workshop, and an alumni network. The Program Managers’ Forum, the signature course, is designed for program directors, assistant directors, and other emerging leaders at New York City nonprofits who manage or work on city-funded human services programs. The City Partners’ Workshop is for city agency and Mayor’s Office staff who help to oversee the design, implementation, and monitoring of city-funded human services programming and systems change initiatives. For more information, contact Clarke Griffith.

Unlocking Employment: How To Partner with Job Seekers Impacted by the Legal System

This program is a 90-minute, self-paced, e-learning course that provides best practices and resources to professionals working with job seekers who have legal system involvement. Emphasizing a strengths-based approach, the course content was developed in partnership with the John Jay College Institute for Justice and Opportunity, workforce development provider staff, and job seekers with experience in the legal system. For more information, contact Clarke Griffith.

ACS Workforce Institute

The Workforce Institute, a partnership between the Administration for Children’s Services, ILS, and the Hunter College Silberman School of Social Work, provides ongoing, professional skills development for direct service staff and supervisors at ACS and its many partner agencies. Programs include strengths-based practice, coaching, safety and risk assessment, implicit bias, evidence-based modeling, and other specialized coursework delivered to numerous staff members across the child welfare and juvenile justice sectors. For more information, contact Charlene Armstrong.

DCAS Energy Management Institute

Launched in 2009 by the Department of City-wide Administrative Services’ Division of Energy Management, the Energy Management Institute (EMI) was designed to create a community of skilled energy management professionals across agencies who could contribute to meeting the city’s ambitious energy and emissions reduction goals. Through EMI, the Division of Energy Management provides city staff with instruction in energy management best practices so that they can help create a culture of energy efficiency at their agencies and implement operational improvements, energy efficiency retrofits and clean energy projects across the city’s portfolio. For more information, contact Michelle Attles.

NYC Department of Correction

In January 2019, the New York City Department of Correction (DOC) and ILS launched a partnership to support the development of an overall organizational training strategy focused on best practices and innovative delivery methods. ILS supports the agency’s mission through the development of learning programs for uniform and non-uniform staff. Our work with the agency includes instructor-led training (ILT) leadership courses, e-learning modules, on-the-job training (OJT) scenarios, and other programs and workshops. For more information, contact Viktoriia Chubirka.

DHS Financial Independence Now (FIN) Learning and Coaching Program

DHS FIN provides financial coaching strategies and tools to shelter-based staff, including case managers, independent living specialists, housing specialists, and leadership, to help shelter clients set financial goals, develop monthly spending and savings plans, check credit scores and reports, and ultimately transition to permanent housing. The program also aims to increase client access to New York City Financial Empowerment Centers, which provide more in-depth financial counseling services, via a referral process. For more information, contact Jennifer DePalma.

Family Development Credential

ILS coordinates the professional development FDC training in partnership with DYCD. FDC is an interactive, professional development training for front-line workers and supervisors from public, private, and nonprofit health and human services systems, with an emphasis on empowerment and family support, to reorient the way services are delivered. The credential, issued by the Center for Culture, Health & Human Development at the University of Connecticut, is earned after completion of interactive classroom study facilitated by a certified instructor, completion of an examination, and the development of a portfolio. For more information, contact Mercedes Figueroa.

Coastal Storm Planning (CSP) Training

The CSP training program is targeted primarily towards City agency staff who are assigned a role in the CSP evacuation and sheltering system and require training to perform necessary tasks. The program is also available to state, federal, NGO, and private partner organizations that provide support for these operations. For more information, contact Michael Schultz.

OCSS/CUNY Training Project

In support of employee learning and performance support goals, this workforce development program develops new training courses and procedures. The program maintains and delivers an ongoing training calendar, including a rotation of existing courses. ILS supports OCSS in their mission to lift New York City children out of poverty each year. For more information, contact Anita Staeheli.

The DSS DHS Staff Learning and Development Program’s embedded team writes comprehensive procedures and designs and deploys training to DHS and DHS provider staff on operational processes and City-mandated topics, focusing on how to operate and maintain DHS-funded facilities and programs. For more information, contact Tisa Joyner-Nance. 

Training Technology, E-Learning and Direct Training Services Program

ILS provides OCFS state, local district, and provider agency staff statewide with mandated training on topics designed to promote health and safety among children and adults. The primary training audience includes child welfare and adult protective caseworkers, supervisors, juvenile justice staff, and foster/adoptive parents. The team also supports all in-person and remote training technology used by OCFS learners. For more information, contact Jennifer DePalma.